Security and Reliability Safeguards
We know that our customers rely on us as an Important part of their business processes and record keeping. We take our responsibilities to our customers seriously and the security and reliability of the software. Systems and data that make up the Eaze Flow application are our top priority.
All information travelling between your browser and Eaze Flow is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren't talking to a phishing site impersonating Eaze Flow and that your data is secure in transit.
The Eaze Flow application - including your data - rests securely behind Cisco-powered firewalls.
Eaze Flow servers are scanned for vulnerabilities regularly by AlertLogic, our managed security provider. These scans test our servers both from the Internet and from Inside our network, and any newly-identified problems are addressed as quickly as possible.
All of the traffic entering and leaving Eaze Flow network is monitored by an Intrusion Detection System (IDS). Any unusual behaviour is analyzed by AlertLogic's CISSP certified security experts, and responses are coordinated between them, Backspace. and our system administration team.
Particularly sensitive information - credit card numbers, bank account information, and your payment gateway account details - are encrypted In our database using AES.
The Eaze Flow infrastructure uses redundant storage and servers to keep the application and your data available in the case of hardware failure - and another set of servers and storage in a geographically separate datacentre in case our primary datacentre is made unavailable by a disaster or other disruption.
Responsible Disclosure of Security Vulnerabilities
If you are a security researcher and think you've found a security vulnerability with our service, product, or website please see our responsible disclosure policy page for details on how to report It to us.